Organizational knowledge is the sum of the knowledge, skills, and experiences that an organization has. It can be used to help new employees or students learn about an organization and its culture.
ABC Corporation has 40 employees, all with different skillsets and experiences. By using Arvo, they combine all of their organizational knowledge by using playbooks and libraries to house all of the processes and procedures any new employee would need to have access to in a single knowledge hub. This way, that “organizational knowledge” is captured before a long-serving employee retires, dies or simply takes another job.