A job to be done is a task or objective that an individual or organization wants to accomplish. It is often used in business or project planning contexts, where it can help to define and scope out a project.
Sindy’s organization is busy and growing! There is a lot to get done in a day by each person on the team. Everyone is ultra-focused and is passionate about doing a good job. With Arvo, processes are documented for each job to be done so that anytime a team member has a question, they can go to Arvo instead of interrupting another team member. It has created a well-oiled machine that everyone enjoys working for and can be proud of the work they accomplish.